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Visiting The Consult Centre and Morecambe Hire Training and Hot Desking Areas - COVID UPDATE

There is Life after Lockdown and The Team here at the Consult Centre are excited to welcome back both our old and new clients.


What is the date we hear you ask? 1st July, we will be ready and waiting for you.

Please don’t be offended that we won’t be greeting with our usual hugs or handshakes but see our smiles and know we are glad to welcome you back.

Your safety is paramount, as is that of our team. Our entrances, hot desking areas, meeting rooms, offices, toilets and kitchen areas; have all undergone deep cleaning and this is something we will do every day and after each use of those areas.


Before you enter our office we will have hand sanitiser units in place for you to use, we ask you all to use it before you enter, you will then see our social distancing stickers guiding you to the areas you would like to get to and to help everyone keep safe distances apart.


We will have a one way system in operation.

We will still have refreshments available, so we can all get our caffeine or decaf fix, we will be using disposable cups and you will be provided with your own insulated hot water jug.

If you use our room hire options we do as the person in charge of the meeting is responsible for the people within their group and that they all adhere to the rules.


Below is our detailed guide to keep you safe


Our Office and shared spaces

We have undertaken a thorough review of our Office and the services we offer

We have rearranged our hot-desking, reception, training areas and meeting rooms, to adhere to social distancing guidelines

All surfaces throughout the Office and shared spaces will be cleaned regularly and wiped with the appropriate cleaning product between each booking and client use.

All items of equipment will be cleaned before and after every use.

This includes all chairs, desks, screens and toilets

One-use disposable items will be used where necessary (sustainable alternatives kept where possible) – Cups etc

We will ensure adequate ventilation throughout the offices with doors and windows open where possible



OUR TEAM

We can't wait to be back in the office

We have conducted training to ensure all team members care for our customers in a safe, hygienic and professional manner

Staff have been trained to adapt each treatment to uphold best practice, including hygiene and safety

We have agreed on social distancing for our team in communal staff areas

Staff are briefed to uphold safe standards while dealing with responsibilities at reception


OUR SERVICES

We have reviewed our hot-desking areas and removed additional seating to ensure we meet the social distance regulations where we felt it necessary to do so

Our team will wear gloves where required. The team will wash their hands before and after every interaction.

All areas will be cleaned down after every booking, room or desk hire.


GUEST ARRIVAL & RECEPTION

We will greet you warmly but without a handshake or personal contact

We will stagger customer arrival times to minimise close contact

We will clean the reception area regularly

Where possible we will escort you straight to the area/room to avoid congestion in waiting areas

Waiting areas will be arranged to adhere to social distancing

We ask that you pay using card or other cashless means where possible.

We request that our clients stay within your designated areas – not venturing around the building into other shared areas – to reduce and minimise potential infection


WE ASK YOU, OUR CUSTOMERS

To arrive at the time agreed, to maximise social distancing

To wash your hands and/or use hand sanitiser, ( at the entrance) before entering and as directed by our team, you wash your hands regularly while with us. You use the hand sanitiser provided after any visit to the toilets or other equipment areas.

To wear face-masks, should you have them.

To contact us and rearrange your booking, if you have a temperature, or are feeling unwell or if any person in your household has the same or is self-isolating

✘ Do not come to the offices if you or anyone you live with is self-isolating or is displaying symptoms known to be consistent with Covid-19 We are happy to discuss any of your individual concerns; please feel free to speak with a member of staff

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